Privacy Policy
The Remodeling Authority (operated by Remodeling Authority LLC)
Effective Date: June 10, 2026
The Remodeling Authority ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (https://theremodelingauthority.com) or providing your information to us, you agree to the practices described below.
Information We Collect
We collect information you voluntarily provide when you request a free inspection, request an estimate, contact us, or otherwise interact with our services, including:
- Your name
- Home or project address
- Phone number (including mobile number)
- Email address
- Details about your remodeling project
We may also automatically collect limited technical information such as your IP address, browser type, and pages visited, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and confirm inspections, consultations, and appointments
- Send you project updates, scheduling information, and estimates
- Communicate with you by phone call, email, and SMS/text message (where you have consented)
- Provide customer service and respond to your questions
- Improve our website and services
- Comply with legal obligations
SMS / Text Messaging
If you provide your mobile phone number and check the optional SMS consent box on one of our web forms, we may send you text messages related to your project, appointments, inspections, estimates, scheduling updates and customer care. We do not send marketing or promotional text messages under this program. Consent to receive text messages is separate from any consent to receive phone calls or email.
Consent
Message and data rates may apply. Message frequency varies. Consent to receive text messages is not a condition of purchasing any product or service.
Opting Out
You may opt out of text messages at any time by replying STOP to any message you receive from us. You may reply HELP for help, or contact us at (866) 522-4591. After you opt out, we will send one confirmation message and will not send further text messages unless you opt in again.
No Sharing of Mobile Information for Marketing
No mobile information (including your phone number and SMS opt-in/consent) will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This information is used solely by The Remodeling Authority to communicate with you.
How We Share Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- Service providers: With trusted vendors who perform services on our behalf (such as scheduling, CRM, or communications platforms), who are obligated to protect your information and use it only to provide services to us. As stated above, mobile opt-in and SMS consent data is excluded and is never shared for marketing purposes.
- Legal requirements: When required by law, subpoena, or to protect our legal rights and the safety of others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request to access, update, or delete your personal information, or opt out of communications, by contacting us using the information below. You can opt out of text messages at any time by replying STOP.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
The Remodeling Authority (Remodeling Authority LLC)
Phone: (866) 522-4591
Email: [INSERT CONTACT EMAIL]
Mailing Address: [INSERT BUSINESS MAILING ADDRESS]
Website: https://theremodelingauthority.com
